AVDAGIĆ-GOLUB, Elma; HASKOVIĆ DŽUBUR, Adisa; MEMIĆ, Belma. Quality management as the basis of business company operations for the purpose of customer satisfaction. Science, Engineering and Technology, [S. l.], v. 1, n. 1, p. 52–58, 2021. DOI: 10.54327/set2021/v1.i1.4. Disponível em: https://setjournal.com/SET/article/view/4. Acesso em: 17 sep. 2025.